How it works

How to shop

Browse through our menu’s and simply add the item’s you want to your basket.
Once you have selected everything you want, you can proceed to checkout!
You will instantly receive a confirmation email and we’ll start preparing your order.

Please be aware that if you order alcoholic beverages or products, we will ask you for an ID to confirm your legal age.


Sometimes, we’ll have to replace items that are out of stock in the stores we shop form.

Our driver will contact you and suggest potential replacements

How much does it cost?

Our Delivery Fee

We will charge you a delivery fee of between £2.50 - £4.50 to deliver. Visit Our Introducing variable delivery fees page more information


Insta-Eat are an independent delivery service & has our own prices, therefore the product prices will be different than in store. The price difference is usually between 20% and 40%. This extra charge helps pay towards the drivers.

If you have any further questions regarding pricing please don’t hesitate to contact us at

Order tracking & history

Once you’ve placed an order you can view its progress live using our iOS &Android app. It will show when your order has been accepted, when it’s being collected and when it’s on the road for delivery

About Insta-Eat

Insta-Eat is a Welsh based startup created in 2018. Our aim is to make your life easier by giving you the most convenient solution to shop high quality food and daily necessities.
Insta-Eat is different from any other online food delivery service: we are a small, locally based company. Our website, Apps & Driver tracking systems are all custom built here in the UK. This gives us the scope to go the extra miles for our customers.
Insta-Eat is our vision of how fast food delivery should be in the 21st century. If you have any comments, feedback or suggestions please contact us and we’ll do our best to make it happen.